Book a cleaner


When you want to book a cleaner, you have a question that needs answering, or you simply want to make a comment, all you need to do is fill in the form below, type your question in the “Special Requirements” section, and press “Book Now” at the bottom of the page. As soon as your request, question or comment is read, a staff member will get in touch with you via phone or e-mail to confirm the booking or answer your inquiry.


Frequently Asked Questions

Choose the type of service you need on our Book a cleaner page, tell us your address details and access notes, then pick a suitable date. We'll confirm the booking and what to expect before the team arrives, including any parking guidance if you're near major roads. Our cleaners are fully insured, DBS-checked, and trained, so you can feel confident from the first message. Based on over 10 years of professional cleaning services and a track record of 1500+ jobs completed locally, we focus on delivering consistent results - photos before and after are included so you can see the difference.

Yes. We provide domestic cleaning, deep cleaning, and end of tenancy cleaning across London and nearby boroughs, tailoring the checklist to your home and your priorities. Whether you need quick weekly support or a thorough reset before handing keys back, we'll plan the visit around your rooms, surfaces, and timeframes. If you're in a shared building or a specific borough with extra rules, we'll follow any access instructions you have in place. Many clients use us for kitchens and bathrooms first, then we move through the rest of the property room by room. Our team is accreditation-led and follows all UK hygiene and health & safety standards, so you're not booking general helpers - you're booking trained professional cleaners.

We use proven cleaning methods matched to each surface so results look better and last longer. Depending on the job, that can include microfibre systems for streak-free glass, safe degreasers for kitchens, and targeted bathroom descaling for limescale. For deep cleaning tasks, we may use specialist tools for grout areas and high-touch contact points, while keeping the process controlled and tidy. Our approach is compliant with UK hygiene and health & safety standards, and we always choose products carefully around pets, children, and sensitive surfaces. You'll also get clear communication on what's included - so you're not surprised at the end. That careful planning is part of why we're trusted for over 10 years, with 1500+ cleaning jobs completed locally and a five-star reputation backed by 202+ verified reviews.

Absolutely - our cleaners are fully insured, DBS-checked, and trained before they start working with clients. That means you can trust that the people entering your home have been background-checked and are equipped to follow safe working practices. We also operate with clear risk awareness for common UK home settings, from stairs and fragile flooring to sensitive areas like bathrooms and kitchens. If you have building rules, we'll follow them during the appointment. In short, we're not just turning up to clean - we're a regulated, professional service with safe standards in place from day one.

Pricing depends on a few straightforward factors: the type of service (weekly domestic cleaning vs deep cleaning vs end of tenancy), the size of the property, how many bathrooms and kitchens you have, and whether you need extras like inside appliances or carpet cleaning. We'll ask for access details, any priority areas, and what you're hoping to achieve, then tailor the plan accordingly. For example, an apartment on a quiet street may need a different approach than a terraced house with multiple floors and parking considerations. You'll get transparent confirmation before the cleaner arrives, so you can schedule with confidence. Rated 4.5 stars from 202+ verified reviews, we're focused on value you can see - so you only pay for the work agreed.

Yes - if you're working to a tight timeline, book your cleaner as early as possible and we'll do our best to match a convenient slot. During the booking, share your move date, key collection details, and any clause requirements from your landlord or letting agent. In many cases, we can organise a thorough end of tenancy clean that's built around typical checklists, including kitchens, bathrooms, skirting boards, and high-touch surfaces. If carpet cleaning is part of your move-out process, mention it so we can coordinate the right service. Our team has a strong local track record with 1500+ cleaning jobs completed locally, and our photos-before-and-after approach helps you and your agent see what's been completed. Schedule your cleaning now and we'll confirm availability quickly.

Yes. For deep cleaning and end of tenancy jobs, we provide clear photos taken before and after the clean. It helps you see exactly what was done, and it's especially useful when you're dealing with checkouts, inventory assessments, or returning keys. You can expect a consistent process: the team arrives, follows the agreed checklist, and then captures evidence of completion. We keep things respectful inside your property, and we'll flag anything that needs your input. That level of transparency is one reason we're rated 4.5 stars from 202+ verified reviews. If you'd like the photos focused on specific rooms - like bathrooms, ovens, or worktops - tell us during booking so we tailor the capture.

We provide professional cleaning across London and nearby boroughs. Here are some of the local areas we regularly serve: - Camden (Camden Town) - Westminster (Victoria) - Islington (Angel) - Hackney (Dalston) - Tower Hamlets (Canary Wharf) - Greenwich (Greenwich) - Lewisham (Lewisham) - Southwark (Borough) - Lambeth (Brixton) - Kensington & Chelsea (Kensington) - Hammersmith & Fulham (Hammersmith) - Wandsworth (Clapham) If your postcode isn't listed, still get in touch - we often cover nearby streets too. One example of our London reach is Chelsea SW3 and nearby neighbourhoods.

People often reference familiar places when booking, so we make it easy for teams to find you. We commonly clean homes and offices around: - Victoria Station - Baker Street - Kings Cross - London Bridge - Liverpool Street - Canary Wharf - Hyde Park - Regent's Park - Greenwich Park - Clapham Common If you're near a busy main road, tell us where your building entrance is and how parking works. We'll confirm access steps as part of your appointment so the cleaner can get started smoothly.

Yes. Eco rating: 89% of cleaning products and methods are eco-friendly and non-toxic. That means we prioritise safer options for day-to-day households, including effective cleaning without unnecessary harsh chemicals. For many jobs, we'll choose the right product type for the surface - so floors, worktops, and bathroom finishes aren't treated with a one-size-fits-all approach. If you have asthma triggers, allergies, or sensitive skin concerns, mention it at booking so we can recommend the best method. Our eco approach also supports responsible handling of waste generated during the clean. When you book with The Red Carpet, you're choosing a professional service trusted for over 10 years, supported by Rated 4.5 stars from 202+ verified reviews.

Our cleaners are trained and follow consistent standards for each service type, whether it's regular home cleaning or a deep clean. We also work to UK hygiene and health & safety standards, using checklists so tasks like kitchens and bathrooms don't get missed. Quality is about more than speed: it's about methods, attention to detail, and communication. Clients often tell us they appreciate the clarity - what's included, what's being tackled first, and how long the clean should take. If you have priorities (for instance, heavily used taps, limescale areas, or grease around hobs), you can add them before the team arrives. For peace of mind, we operate with background-checked staff and professional insurance in place, and many clients find us through Google Business Profile, Trustpilot, and other local review platforms.

To help the cleaner start quickly, please ensure key access details are clear - especially if you're in a flat with security entry or a property with limited parking. Make sure pets are secured in a safe area, and if there are delicate items (like fragile ceramics or valuable artwork), either remove them or let us know so we handle the area carefully. If you're booking a deep clean or end of tenancy service, it also helps if you can point out any special concerns, such as grease spots near the stove or any mould-prone areas in bathrooms. We'll follow your instructions and confirm what's included before we begin. That preparation supports a safer, more efficient clean and helps achieve the standard shown in our before-and-after photos.

We align our working practices with UK hygiene and health & safety expectations, and we take training and safe methods seriously. Depending on the service and setting, our team may follow guidance that's consistent with recognised industry principles such as British Cleaning Council and SafeContractor. You'll see this in how we handle chemicals, maintain tidy work areas, and manage common risks like slippery floors or wet surfaces. It's also why we're fully insured, DBS-checked, and trained - so you're dealing with professionals, not ad-hoc cover. If you'd like more detail for your specific property type (office block, HMO, or managed building), tell us in the booking notes and we'll tailor the approach.

If you want regular freshness and you're mostly maintaining what's already clean, weekly domestic cleaning is usually the best fit. It keeps kitchens, bathrooms, and living areas under control so dirt and grime don't build up. A deep cleaning is better when the property needs a reset - think between tenancies, after builders' work, or when surfaces have become harder to lift and remove. Deep cleaning also suits seasonal refreshes, such as spring cleaning for skirting boards, appliance exteriors, and high-touch areas. Call our London team and describe what you're dealing with. If you're not sure, we'll recommend the right option based on your rooms and timeframes. With Over 10 years experience, a track record of 1500+ cleaning jobs completed locally, and Rated 4.5 stars from 202+ verified reviews, you can expect helpful, no-pressure guidance.

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